Assess yourself against a wide range of industry standards and best practice frameworks
Measure your compliance, capability and maturity with a detailed gap assessment and improvement report
Compare your capability and maturity with your industry peers using our global benchmarking database
Simplified improvement planning, tracking and reporting for teams and workgroups of any size
Service Improvement Manager is a complete quality management solution that lets you assess, measure and improve everything from services to processes and systems
Everyone seeking to improve quality: SIM is used by business and IT managers, quality managers, process owners, workgroups, consultants and individuals alike.
Service Improvement Manager gives you greater visibility and control, with a simplified ability to perform assessments, improvement planning, tracking and performance reporting