About Us

Services & Global Partners

Access exceptional service and support to get the most out of Service Improvement Manager and deliver tangible business results.

Trust & Reliability

We firmly believe in ethical and professional excellence, with a commitment to delivering what we promise, when we promise it.

We Equip & Enable You

Our approach is geared to equip and enable you and your team to deliver value and strategic business outcomes.

Proven Approach

Our holistic and integrated approach is based on internationally recognized standards and best practices that focus on value, agility and quality.

Experienced & Qualified

Our consultants are highly qualified and accredited to give you the expertise and assurance you need for achieving real business outcomes.


Training and support to get you started

SIMassist is designed to equip and enable your team with the skills and expertise to get started quickly. Your support package may consist of training, document templates, best practice libraries (including process controls and key performance indicators), workshops and other guidance to help you get started quickly and easily.

Contact Us to Learn More

Governance as a Service

Are you struggling to find the time and resources to support your governance, risk, compliance and quality initiatives?  Our Governance-as-a-Service offering delivers an integrated assurance programme based on industry best practice and our extensive experience to deliver tangible business outcomes. 

GRC+Q Solution

Service Improvement Manager Subscription

An annual subscription to a cloud-based instance of Service Improvement Manager is included with the service.

Audits & Assessments

Compliance, Capability & Maturity Reviews

Independent audits, assessments and control reviews performed by suitably qualified and experienced experts.

Planning & Reporting

Improvement & Capability Uplift Planning

Define and establsih capability uplift plans, complete with business case development and benefits reporting. 

Expertise & Guidance

Subject Matter Experts and Guidance

Leverage consulting experts to provide guidance, assist with certification planning and/or ongoing support. 

Global Partner Network

Our delivery capability spans a growing range of global regions and countries, including Asia Pacific, Europe, North America and Oceania. 

Find a Local PartnerBecome a Partner

Service Improvement Manager

Proudly brought to you by Solisma

Established in 2004, Solisma is Australia’s leading independent provider of integrated Governance, Risk, Compliance and Quality solutions. The breadth of our expertise allows us to leverage a wide range of quality, capability and best practice standards. At Solisma, we are committed to helping you achieve optimal outcomes whilst equipping and enabling your team to deliver on these programmes. Our unique combination of Assessment, Consulting and Education Solutions are used by a growing number of organizations worldwide to deliver real business benefits. Since 2007, Solisma’s Service Improvement Manager has been relied on by leading organizations worldwide.